Front Desk Administrator
3 weeks ago
HearUSA is committed to reframing the world of hearing care and setting new standards in modern hearing health. As a Client Experience Specialist, you will be instrumental in delivering outstanding client experiences and exceeding expectations.
Key Benefits:
- Competitive hourly rate: $23 per hour
- Ongoing training and professional development opportunities
- A comprehensive benefits package, including paid holidays and time off
- A supportive team environment that fosters growth and collaboration
About the Job:
This exciting role requires a highly motivated individual who can deliver exceptional client care, manage clinic operations, and ensure seamless experiences for our clients. You will be responsible for maintaining accurate records, prioritizing welcome calls, and performing basic troubleshooting tasks.
Your Key Responsibilities:
- Maintain accurate client charts and records
- Prioritize welcome calls and provide exceptional customer service
- Manage clinic schedules for efficient patient care
- Perform weekly inventory audits and maintain accurate records
- Assist with basic hearing aid troubleshooting and cleaning tasks
You Will Excel in This Role If:
- You have a passion for delivering exceptional client experiences
- You are highly organized and detail-oriented
- You possess excellent communication and interpersonal skills
- You are proficient in computer software and scheduling systems
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