Healthcare Support Specialist

6 days ago


Greenfield, United States HealthMarkets Insurance Agency, Inc. Full time
Career Opportunity at HealthMarkets Insurance Agency, Inc.

We are seeking a dedicated and detail-oriented individual to join our team as a Patient Service Representative. This role is perfect for those who are passionate about delivering exceptional patient care and are looking for a challenging and rewarding career in the healthcare industry.

Key Responsibilities:
  • Provide exceptional patient service by greeting patients, updating their information, and verifying insurance coverage.
  • Maintain accurate and organized medical records, ensuring seamless communication between healthcare providers.
  • Schedule appointments efficiently, ensuring minimal wait times for patients.
  • Handle phone calls professionally, responding to patient inquiries and resolving issues promptly.
  • Collect payments from patients, ensuring accurate and timely billing.
  • Complete referral documentation promptly, ensuring seamless coordination of care.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in healthcare or customer service is preferred.
  • Full COVID-19 vaccination is mandatory for this role.
Preferred Qualifications:
  • Experience in a medical front office setting is highly valued.
  • Knowledge of EMR software is a plus.

We offer a dynamic and inclusive work environment where every individual is valued. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding career, we encourage you to apply.


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