Patient Services Representative
5 days ago
The Patient Care Coordinator will be responsible for coordinating patient schedules, appointments, and correspondence, as well as communicating with patients via phone, email, or in-person. This role requires strong organizational and problem-solving skills, as well as the ability to multitask in a fast-paced environment. The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
Key Responsibilities
- Manage patient schedules, appointments, and correspondence.
- Coordinate with clinical teams to ensure accurate and timely completion of patient care tasks.
- Communicate with patients via phone, email, or in-person, providing clear and concise information about their treatment plans and financial responsibilities.
- Maintain accurate and up-to-date patient records, including demographic data and insurance information.
- Process payments and handle billing inquiries in a professional and courteous manner.
Requirements
- 2+ years of experience in a dental office or healthcare setting.
- High school diploma or equivalent required; associate's degree or higher preferred.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Ability to maintain confidentiality and handle sensitive patient information.
- Proficiency in Microsoft Office and electronic medical records systems.
What We Offer
- A competitive salary range of $45,000 - $60,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Opportunities for professional growth and development within our organization.
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