Patient Services Representative

5 days ago


Hartland, Wisconsin, United States Ascendent Health Partners Full time
Duties and Responsibilities

The Patient Care Coordinator will be responsible for coordinating patient schedules, appointments, and correspondence, as well as communicating with patients via phone, email, or in-person. This role requires strong organizational and problem-solving skills, as well as the ability to multitask in a fast-paced environment. The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.

Key Responsibilities
  • Manage patient schedules, appointments, and correspondence.
  • Coordinate with clinical teams to ensure accurate and timely completion of patient care tasks.
  • Communicate with patients via phone, email, or in-person, providing clear and concise information about their treatment plans and financial responsibilities.
  • Maintain accurate and up-to-date patient records, including demographic data and insurance information.
  • Process payments and handle billing inquiries in a professional and courteous manner.

Requirements
  • 2+ years of experience in a dental office or healthcare setting.
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • Proficiency in Microsoft Office and electronic medical records systems.

What We Offer
  • A competitive salary range of $45,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development within our organization.


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