Field Service Technician
3 weeks ago
We are seeking a skilled and dedicated Field Service Technician to provide technical support for our specialized equipment at customer sites in the Northeast, USA. The successful candidate will be responsible for ensuring the proper functioning, installation, and maintenance of our equipment at customer sites.
Key Responsibilities
- Install and commission new equipment, including executing and documenting IQ, OQ, and PQ (Installation, Operation, and Performance Qualification) for supported systems.
- Train and support customer operators and technical personnel on the product/system.
- Service and maintain installed systems at customer sites to ensure optimal performance.
- Diagnose, repair, and test electrical, electronic, and mechanical equipment related to the product offering.
- Collaborate with other departments and external service providers to enhance equipment performance and meet business targets.
Requirements and Qualifications
- Must be fluent in English.
- B.E. in engineering as a distinct advantage.
- Up-to-date passport and a clean driver's license.
- 3-5+ years of experience in electrical/mechanical machine build and support.
- Proven experience in installing and qualifying machinery and equipment at customer sites.
- Strong troubleshooting skills for diagnosing and repairing mechanical, electrical, and electronic systems.
- Ability to work independently and as part of a team, with excellent communication and customer service skills.
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