Clinical Operations Manager

1 week ago


Franklin, Wisconsin, United States QTC Company Full time
Job Title: Clinic Office Manager

We are seeking a highly skilled and experienced Clinic Office Manager to join our team at Leidos QTC Health Services. As a Clinic Office Manager, you will be responsible for the day-to-day operations of our medical clinic, ensuring efficient and effective delivery of healthcare services to our patients.

Key Responsibilities:
  • Manage the operations of the clinic, including planning and coordinating work assignments of all clinic staff.
  • Be responsible for hiring, performance reviews, setting staff expectations, onboarding new employees, and daily approvals of employee timekeeping.
  • Coach, mentor, and train employees for growth and development opportunities in skill, knowledge, and empowerment.
  • Collaborate with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire claimant and customer experience.
  • Be responsible for ongoing on-site provider satisfaction through engagement and retention efforts.
  • Train and implement policies, procedures, goals, and objectives for assigned staff.
  • Ensure strict confidentiality of all medical records, PHI, and PII.
  • Consistently audit clinics to meet established operational and safety standards.
  • Manage clinic budgets, including medical and office supply inventory.
  • Assist Regional Managers with provider scheduling.
  • Review and analyze clinic metrics to ensure meeting company goals.
Requirements:
  • Bachelor's Degree in a healthcare-related field with 4 years of related experience (Additional years of experience may be considered in lieu of degree).
  • 2 or more years of experience supervising or leading teams or projects preferably in a clinical or medical practice environment.
  • Graduate of accredited vocational MA program/MA Diploma or Military Equivalent (Medic/Hospital Corpsman).
  • Ability to pass a medical clearance consisting of passing an N95 respirator fit test, properly wearing organizational standard respiratory protective equipment as required, passing a Tuberculosis/TB test, and receiving a Hepatitis A/B vaccine series or passing a Hepatitis A/B Titer test and other medical clearances/vaccinations as required.
  • Basic Life Support for Healthcare Providers (BLS) certification required within 30 days of starting.
Pay and Benefits:

Pay Range: $64,600.00 - $75,000.00 plus annual bonus eligibility up to 9% of annual salary. Employment benefits include competitive compensation, performance-related bonuses, health and wellness programs, student loan repayment, and tuition reimbursement, paid leave, and retirement.

Leidos QTC Health Services is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment, and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.



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