Medical Records Retrieval Specialist

2 weeks ago

Tomball, Texas, United States ABIDSS, Inc. Full time
{"Responsibilities": "Key Responsibilities
  • Establish communication with custodians of record based on order priority
  • Make regular and persistent phone calls to complete each order timely
  • Escalate communication with custodian as order approaches due date and send proper notices to each location
  • Enter updates into the ABI computer system to document all conversations with custodians, all progress of orders, and all tracking of orders
  • Maintain an organized rotation of all work orders in possession to ensure orders are called according to priority
  • Provide quality control for all incoming records when matching to a work order
  • Schedule field jobs accurately and completely
  • Report daily productivity numbers to immediate supervisor
  • Route work orders to appropriate departments in a timely manner
", "Qualifications": "Requirements
  • Prior work experience in customer service, a call center, medical, legal, or insurance claims office
  • Level II requires 1 year within a Document Retrieval position and/or equivalent experience
", "Skills and Abilities": "Essential Skills and Abilities
  • Good understanding of the organizations goals and objectives
  • Excellent telephone communication skills
  • Highly self motivated and self directed
  • Ability to absorb new ideas and concepts quickly
  • Introductory analytical, problem-solving abilities and decision making abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Introductory written, interpersonal and organizational skills
  • Some understanding of the internal processes of medical facilities and med-legal terminology
  • Multi-tasking skills essential
  • Ability to type 35 wpm
  • Bi-lingual a plus
", "About Us": "About ABI Document Support Services

ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries.

We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.

", "Benefits": "Benefits

ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

", "Equal Opportunity Employer": "Equal Opportunity Employer

ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

", "Contact Information": "

Please note that we do not provide contact information for this position.

"}

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