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Medication Management Specialist
2 months ago
Join CVS Health in our mission to enhance the health and well-being of our communities. At CVS Health, we are dedicated to providing compassionate and personalized health care services that meet the needs of our patients.
Position Overview
As a Medication Management Specialist, you will play a crucial role in ensuring that our patients receive the highest quality of care. This position is essential in a dynamic retail pharmacy environment where you will have the opportunity to make a significant impact on patient health outcomes.
Key Responsibilities:
- Engage with customers to understand their health needs and educate them about our services and products.
- Maintain a customer-centric approach, prioritizing their needs and ensuring a positive experience.
- Adhere to all relevant regulations and standards to ensure patient safety and confidentiality.
- Efficiently manage workflow processes to ensure timely and accurate processing of medication orders.
- Collaborate with pharmacy teams and healthcare professionals to resolve any medication-related issues.
- Continuously seek opportunities for professional development and enhance your knowledge of pharmaceuticals and insurance processes.
Essential Qualifications:
- Must be at least 18 years of age.
- Strong attention to detail and the ability to focus on tasks without distraction.
- Excellent customer service skills with a friendly and approachable demeanor.
- Effective communication skills, both verbal and written.
- Mathematical reasoning skills to accurately calculate medication dosages.
- Problem-solving abilities to identify and address potential issues proactively.
Physical Requirements:
- Ability to remain on your feet for extended periods.
- Capability to move around the work environment efficiently.
- Occasional lifting of up to 30 lbs.
Preferred Qualifications:
- Previous experience in a pharmacy or healthcare setting.
- Certification as a Pharmacy Technician.
Compensation and Benefits:
CVS Health offers a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) retirement savings plan, and paid time off. We are committed to supporting the well-being of our employees and their families.
At CVS Health, we believe in equal opportunity and strive to create a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences.