Fitness Operations Manager
4 weeks ago
The Club Manager will be responsible for overseeing gym operations to ensure an exceptional member experience and a financially successful club. This role involves leading a team of employees in a positive and motivating manner, with a focus on continuous employee training and development.
Key Responsibilities
- Recruit, hire, train, and develop a high-performing staff consisting of Assistant Managers, Member Service Representatives, Trainers, and Custodians.
- Create and maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring staff follows superior customer service guidelines.
- Staff Management: schedule staff, ensure all shifts are covered, and lead by example, maintaining consistent accountability for direct reports.
- Administration and processing of all weekly/bi-weekly employee payroll.
- Resolve employee issues or concerns, manage disciplinary/termination activities, and ensure prompt opening/closing of the gym.
- Oversee cleanliness and maintenance of the facility, taking responsibility for the largest section of cleaning daily.
Requirements
- Superior customer service skills.
- Exceptional leadership, diplomacy, and listening skills.
- Basic computer proficiency (Microsoft Suite).
- Hard working, enthusiastic, and energetic.
- Strong problem resolution skills.
- Current CPR Certification required.
- High school diploma/GED equivalent required.
- Must be 18 years of age or older.
- Experience in the fitness industry preferred but not required.
Compensation: $700.00 per week
Enhancing People's Lives
At Planet Fitness, we're committed to creating a judgement-free zone where everyone can feel welcome and motivated to reach their fitness goals. As a Club Manager, you'll play a vital role in shaping the future of our brand and helping our members achieve their wellness objectives.
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