Area Manager

3 days ago


Crystal Lake, Illinois, United States Bridgestone Americas Full time

Job Summary:

As an Area Manager for Bridgestone Americas, you will lead the overall operations and compliance of stores within your assigned region. Your primary mission will be to guide and empower your employees to deliver the best customer experience. With a strong focus on customer-centric culture, you will create a stand-out operation in terms of sales growth, operating profit, and other KPIs. This role is ideal for a risk-taker with strategic vision and tactical skills to handle the retail operations of a dynamic industry leader in a highly competitive field.

Key Responsibilities:

• Oversee the performance of multiple Store Managers and their retail locations
• Support company initiatives to achieve the Vision 2020 Company strategy and deliver a high-performance, customer-centric culture
• Monitor performance goals for each store, including customer count/retention, unit sales, CFNA applications, telephone conversions, and safety
• Identify training and development opportunities for teammates
• Set business plan and manage the P&L for assigned Area
• Drive B2B business within the assigned area and train Store Managers on B2B related duties
• Ensure stores within the assigned area are following compliance and safety policies and procedures
• Manage and resolve customer escalations
• Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)

Requirements:

• Minimum 8 years combined experience managing a single store or multi-unit retail operation
• Minimum 3-5 years oversight of a P&L for a store or area/district
• High school degree or equivalent is required
• BS/BA Degree Strongly preferred or equivalent combination of education and work experience
• 3-5 years experience as a hiring manager recruiting, hiring, and promoting teammates
• Automotive Industry experience preferred but not required
• Resides in assigned Area
• Must have a valid Drivers License
• Must be willing to travel

Bridgestone Americas is an Equal Employment Opportunity / Affirmative Action employer.

We are committed to considering all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.



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