Restaurant Team Member

1 day ago

Kansas City, Missouri, United States 21c Museum Hotels Full time
Job Title: Restaurant Runner

Company Description:

21c Museum Hotels is a pioneering example of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity.

Job Summary:

The Restaurant Runner is responsible for delivering food to restaurant patrons, taking orders, and delivering food to our hotel guests for room service. The Food Runner may also perform other essential duties as required.

Key Responsibilities:
  • Understand the role within the steps of service.
  • Promptly and courteously answer the phone for in-room dining service.
  • Record and enter in-room dining orders from guests into the POS system.
  • Set up trays for in-room dining service and deliver food to hotel guests.
  • Report to work on time and ready to work scheduled shifts.
  • Deliver food from kitchen to dining room tables promptly and accurately.
  • Assist servers with tables, service station, and coffee station preparation.
  • Assist servers and bussers with table clearing and side work.
  • Communicate between the kitchen and servers regarding the status of each table and food delivery.
  • Assist supervisor and execute any tasks as assigned.
  • When possible, assist the chef and execute any tasks as assigned.
  • Polish silverware.
  • Complete all side work as outlined in the manual.
  • Maintain a positive, friendly attitude with co-workers and guests.
  • Maintain a clean, orderly appearance in the restaurant service area.
  • Follow all proper sanitation guidelines.
  • Exhibit strong food knowledge and know menu descriptions for the bar and dining room.
  • Assist with setting up the expo station and kitchen pass (plateware, garnish, to-go supplies)
  • Assist with helping maintain the flow of service, reporting back to the chef on the status of tables and fire times
Qualifications:
  • Able to work flexible hours (nights, weekends).
  • Responsible, dependable, and punctual.
  • Strong communication skills; must be able to speak, read, and understand English.
  • Clean and professional appearance.
  • Demonstrate enthusiasm for all things 21c.
  • Must pass a background check.
Physical Requirements:
  • Must be able to carry a full-service tray comfortably.
  • Must be able to stand and walk for long periods.
  • Must be able to lift at least 50 pounds.

21c Museum Hotels is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic.

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