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Team Member

2 months ago

Kansas City, Missouri, United States Arc Burger | Missouri Full time
Job Summary

We are seeking a highly motivated and customer-focused Team Member to join our Arc Burger | Missouri team. As a Team Member, you will be responsible for providing exceptional guest service, preparing and serving food and beverages, and maintaining a clean and safe work environment.

Key Responsibilities
  • Provide "SUPERSTAR Service" to guests by following all guest service guidelines and procedures.
  • Work assigned station(s) accurately and productively, cleaning and stocking the station area(s), and performing other cleaning duties as assigned.
  • Ensure that all guests receive hot, quality products by preparing, packaging, and delivering all products according to Menu Standards.
  • Handle all food products according to company procedures, following all company food safety, food handling, and sanitation requirements to ensure the health and safety of guests and employees.
Training and Development

We are committed to the growth and development of our Team Members. As a Team Member, you will have the opportunity to learn new skills, duties, and responsibilities through our CKE Crew Person Training Program.

  • Follow the steps outlined in the CKE Crew Person Training Program to learn new skills, duties, and responsibilities and to improve personal performance level.
  • Communicate to immediate supervisor when additional training, guidance, and practice are needed.
  • Understand how each job responsibility in the restaurant impacts the guests, other employees, and overall operations.
  • Keep immediate supervisor informed of anything that might affect the guests, other employees, and overall restaurant operations.
Job Expectations

We expect our Team Members to consistently meet job expectations to positively impact the sales and profits of the restaurant.

  • Contribute to the restaurant's success by accomplishing the expected work during each shift, consistently producing quality work.
  • Support the goals, decisions, and directives of the Restaurant Management Team, performing additional duties and responsibilities as directed by management.
  • Follow all company guidelines for food and cash controls, following all cost control guidelines to maintain and minimize restaurant costs, properly using all products, supplies, equipment, and facilities.
Policies & Standards

We are committed to maintaining a safe and secure work environment for our employees and guests.

  • Follow and comply with all company policies, standards, procedures, and guidelines.
  • Follow all safety, security, and emergency policies and procedures, maintaining a safe and secure environment for employees and guests.
  • Hold self-accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.
CKE Shared Values

We model and encourage CKE shared values in all aspects of our business.

  • Be completely focused on and driven by the guest.
  • Be of high personal integrity and treat all employees with honesty, respect, and dignity.
  • Contribute to an environment of trust to ensure honest, open, and direct communication.
  • Be performance-oriented and driven, understanding performance expectations and being aware of performance results.
Requirements

To be successful as a Team Member, you must have:

  • Enrollment in high school; high school diploma or equivalent is preferable.
  • Good verbal and written communication skills, capable of communicating effectively with restaurant management, guests, and co-workers.
  • Bilingual skills a plus.

We are an equal opportunity employer and welcome applications from all qualified candidates.