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Care Management Support Associate

2 months ago


Frederick, Maryland, United States Frederick Health Full time
POSITION SUMMARY:

Frederick Health is seeking a dedicated Care Management Assistant (CMA) to enhance our healthcare team. The CMA will play a crucial role in supporting primary care operations under the supervision of our care management professionals. Key responsibilities include:

  • Engaging with patients during critical transitions of care and addressing care gaps.
  • Understanding quality program standards and identifying care improvement opportunities.
  • Assisting the RN or Social Work Care Manager in delivering patient-focused care coordination.
  • Helping patients connect with community resources and promoting effective self-management of chronic illnesses.

The ideal candidate will possess an Associate's degree, along with 3-5 years of experience in the healthcare field, and hold certification as a Medical Assistant or Nursing Assistant. Preferred qualifications include familiarity with medical terminology, teamwork across disciplines, care coordination skills, and the ability to navigate community resources effectively.