Logistics Operations Manager

4 days ago


Fort Collins, Colorado, United States WHC Worldwide, LLC Full time
{"title": "Dispatch Supervisor", "description": "Join Our Team as a Dispatch Supervisor

We are seeking a highly organized and motivated Dispatch Supervisor to oversee daily dispatch operations for our special accounts in Northern Colorado.

As a Dispatch Supervisor, you will be responsible for ensuring efficient scheduling and dispatching of drivers to meet our customers\u2019 needs.

Key Responsibilities:

  • Supervise and assist the dispatch team to perform their duties effectively.
  • Monitor and adjust schedules as needed to accommodate changing service demands, traffic, and emergency situations.
  • Maintain communication with dispatchers, drivers, and customers to ensure service is running smoothly.
  • Address and resolve operational issues, such as route delays, vehicle breakdowns, or personnel shortages, to minimize service disruptions.
  • Conduct training sessions for dispatchers on updated systems, safety protocols, and customer service best practices.

Requirements:

  • High school diploma or equivalent.
  • Prior supervisory experience is helpful.
  • Prior experience in a dispatch role.
  • Strong verbal and written skills.
  • Good at managing schedules and resources.
  • Familiarity with dispatch software and GPS systems.
  • Ability to lead a team and handle conflicts.

We offer a competitive compensation package, including health, dental, vision, and life insurance, paid time off, holiday pay, and 401k.

", "lang_code": "en"}

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