Logistics Operations Manager

20 hours ago


Fort Collins, Colorado, United States WHC Worldwide, LLC Full time
Job Overview

We are seeking a highly organized and motivated Dispatch Supervisor to oversee daily dispatch operations at WHC Worldwide, LLC. The successful candidate will ensure efficient scheduling and dispatching of drivers to our special accounts in Northern Colorado.

Key Responsibilities
  • Supervise and assist the dispatch team to perform their duties effectively.
  • Monitor and adjust schedules as needed to accommodate changing service demands, traffic, and emergency situations.
  • Coordinate and modify daily schedules to ensure seamless service delivery.
  • Address and resolve operational issues, such as route delays, vehicle breakdowns, or personnel shortages.
  • Conduct training sessions for dispatchers on updated systems, safety protocols, and customer service best practices.
Requirements
  • High school diploma or equivalent.
  • Prior supervisory experience is helpful.
  • Prior experience in a dispatch role.
  • Strong verbal and written skills.
  • Good at managing schedules and resources.
  • Familiarity with dispatch software and GPS systems.
  • Ability to lead a team and handle conflicts.

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