Customer Service Coordinator
1 week ago
We are seeking a highly motivated and customer-focused Customer Service Coordinator to join our team at Alsco Uniforms. As a key member of our Service Department, you will play a critical role in driving customer loyalty through exceptional service and support.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Make outbound calls to customers to proactively address their needs and concerns
- Coordinate the flow of information within the Service Department to ensure seamless communication and resolution
- Prepare and distribute welcome packets, renewals, and other paperwork as required
- Monitor and report competitive activity to support business growth and development
Requirements:
- High school graduation or equivalent experience
- Excellent telephone and customer service skills
- Good experience with MS Office and basic administrative tasks
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Excellent verbal and written communication skills in English
What We Offer:
- Competitive pay and benefits package
- Opportunities for career advancement and professional growth
- Learning and development opportunities to enhance your skills and knowledge
- Inclusive and diverse team environment
Eligible candidates must be vaccinated against COVID.
Alsco is an Affirmative Action/Equal Employment Opportunity Employer.
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