Ticket Office Operations Manager

3 weeks ago


Provo, Utah, United States Sundance Mountain Resort Full time
Ticket Office Operations Manager Job Description

Estimated Salary: $50,000 per year

About the Role:

The Ticket Office Operations Manager will oversee the daily operations of our ticket office, ensuring seamless execution of sales, customer service, and cash handling processes.

Duties and Responsibilities:
  1. Lead the ticket office team in providing exceptional customer experiences, addressing concerns promptly and professionally.
  2. Collaborate with management to implement process improvements, optimize workflows, and enhance overall efficiency.
  3. Develop and maintain accurate records, including sales data, employee schedules, and budget reports.
  4. Ensure compliance with company policies, procedures, and industry regulations.
  5. Represent Sundance Mountain Resort in a professional and courteous manner.
Requirements:
  • Associate's degree or equivalent experience required.
  • Two years of supervisory experience and/or training; or equivalent combination of education and experience.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.


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