Mountain Resort Ticket Supervisor

1 week ago


Provo, Utah, United States Sundance Mountain Resort Full time
Job Title: Mountain Resort Ticket Supervisor

Estimated Salary: $42,480 per year

Job Summary:

Sundance Mountain Resort is seeking a highly skilled Ticket Supervisor to lead the day-to-day operations of our ticket office. The ideal candidate will have excellent guest service skills and be able to work well under pressure.

Responsibilities:
  • Manage the ticket office team and ensure that all staff are trained and efficient in their responsibilities.
  • Resolve customer complaints and concerns efficiently and professionally.
  • Assist with the creation of effective ticket office systems to optimize efficiency and service.
  • Monitor staff performance and provide feedback and coaching as needed.
  • Schedule ticket office staff and assist with managing budgets.
Qualifications:
  • Bachelor's degree or equivalent experience required.
  • One year of supervisory experience and/or training; or equivalent combination of education and experience.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


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