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Client Engagement Specialist

2 months ago

Miami, Florida, United States MaidPro Full time

Job Overview

MaidPro Coral Gables/South Miami is a leading provider of professional residential and commercial cleaning services, independently owned and operated. We are committed to delivering exceptional quality in home and office cleaning solutions.

Position Summary:

We are looking for an enthusiastic Sales Representative to enhance our sales efforts. In this role, you will focus on generating sales growth by responding to inquiries from potential clients interested in our cleaning services. The ideal candidate will demonstrate a strong commitment to customer service and possess the skills necessary to grow our loyal customer base.

Key Responsibilities:

  • Respond to customer inquiries regarding our professional cleaning services.
  • Contact potential clients who have requested estimates online.
  • Follow up with customers and track progress using the company's CRM system.
  • Develop and implement effective strategies to achieve and surpass sales goals.
  • Establish and nurture strong relationships with clients to ensure satisfaction.
  • Conduct market analysis to uncover new business opportunities.
  • Deliver outstanding service throughout the sales process.

Qualifications:

  • Prior experience in sales or a related field is preferred.
  • Ability to maintain a positive attitude and effectively close sales.
  • Strong communication and interpersonal skills in both English and Spanish.
  • Self-driven with a focus on achieving results.
  • Familiarity with sales tracking software.
  • Proficient in Microsoft Office applications.
  • Must be available Monday through Friday, from 8:00 am to 5:00 pm.
  • Ability to multitask and prioritize various responsibilities effectively.
  • Team-oriented mindset with a commitment to maintaining a harmonious work environment.

Additional Information:

  • Competitive salary with commission opportunities.
  • Professional development coaching provided by management.
  • Family-owned business with a recognized positive workplace culture.
  • One week of paid vacation annually.
  • Collaborative work environment where contributions are valued.

Job Type: Full-time

Benefits:

  • 401(k) plan
  • Employee discounts
  • Flexible scheduling options
  • Paid time off
  • Comprehensive training programs