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Customer Service Associate

2 months ago

Buffalo, New York, United States Wegmans Food Markets Full time
Schedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 6am
Age Requirement: Must be 18 years or older
Location: West Seneca, NY
Pay: $16 - $17 / hour

About Us

At Wegmans, we are dedicated to enhancing the lives of our customers through exceptional food experiences. When you bring your culinary skills and enthusiasm for food to Wegmans, you become part of a team that makes a difference. Our commitment to our customers is straightforward: Every Day You Get Our Best. We prioritize your growth and individuality, empowering you to create a positive impact in your community.

Your Role

As a vital member of our Restaurant Foods team, you will play a key role in ensuring our customers enjoy a seamless shopping experience. You will have the opportunity to work across various departments, including Pizza, Sub Shop, Sushi, Fresh Salads, Asian Foods, and more. Your passion for food and customer service will help foster a welcoming atmosphere while serving delicious meals.

Key Responsibilities

  • Build strong relationships with customers by providing exceptional service and addressing their needs promptly.
  • Prepare, cut, and serve a diverse range of hot and cold food items.
  • Assemble, package, and present meals attractively.
  • Maximize sales potential through effective food preparation, storage, rotation, stocking, and merchandising practices.

Employee Benefits

At Wegmans, we believe in putting our employees first. We offer competitive pay and a variety of benefits, including:

  1. Paid time off (PTO) to support work-life balance.
  2. Higher premium pay rates for working on Sundays or recognized holidays.
  3. Comprehensive health care benefits at a low cost.
  4. Retirement plan with profit-sharing and 401(k) match.
  5. Scholarship programs to assist with educational goals.
  6. Employee wellness programs for emotional, work-life, and financial support.
  7. Exclusive discounts on various services and products.

Wegmans has been recognized as one of the FORTUNE magazine's 100 Best Companies to Work For for 25 consecutive years. Join a family-owned, mission-driven company that values caring, respect, empowerment, and community impact. At Wegmans, you can pursue your passion and thrive in a supportive environment.