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Circulation Services Coordinator

2 months ago

Prescott, Arizona, United States City of Prescott Full time
Job Overview

Position Title: Library Specialist - Circulation


Department: Library


Compensation Range: $21.60 to $27.00 per hour

Employment Status: Non-exempt (eligible for overtime)

Pay Grade: 106

Comprehensive Pay Range: $21.60 to $32.40


Benefits Overview:

Key Benefits for Full-Time Regular Employees:

  • Up to 20 days of paid time off in the first year
  • 10 paid holidays plus 1 floating holiday annually
  • Complimentary employee-only coverage for medical, dental, vision, short-term disability, and life insurance
  • Family coverage at no cost for select medical and dental plans
  • Pension and long-term disability through the Arizona State Retirement System
  • Additional benefits including deferred compensation plans and extra life insurance options

Position Summary:

This role entails executing specialized paraprofessional tasks within the Circulation Services division of the Library. The incumbent will oversee assigned Library Assistants and volunteers, exemplifying exceptional customer service while collaborating with other staff to support Library operations. This position is responsible for providing leadership and direction to Circulation Services personnel through supervision, training, performance assessments, and team meetings.

Key Responsibilities:

  • Lead, supervise, mentor, and assess the performance of assigned staff
  • Establish and manage patron accounts
  • Handle the checking in, checking out, and shelving of materials in a high-traffic environment
  • Utilize automated circulation systems to manage library materials, including processing holds and resolving fines
  • Oversee the processing of book donations
  • Manage overdue materials retrieval and serve as the primary contact for customer inquiries
  • Assist in departmental operations, including opening and closing the Circulation Desk
  • Promote the Library and issue library cards at community outreach events
  • Interpret and ensure adherence to Library policies and procedures, communicating effectively with staff and patrons
  • Address circulation-related queries and resolve issues for staff and Library users
  • Facilitate communication between staff and supervisors
  • Oversee operations in the absence of the supervisor
  • Contribute to the planning, execution, and assessment of Circulation Services
  • Perform basic troubleshooting and maintenance of circulation equipment
  • Conduct audits of shelving for proper order and display
  • Manage email correspondence for the Library
  • Assist patrons with equipment usage, including self-checkout systems
  • Provide general information about Library services and direct patrons to appropriate staff as needed
  • Carry out additional duties as assigned

Qualifications:

Education and Experience:

A high school diploma or equivalent is required, along with three (3) years of library experience or a combination of education, experience, and training that equips the candidate with the necessary knowledge and skills for the role.

Core Employee Values:

Employees of the City of Prescott are expected to embody the City's core values in their daily interactions with customers and colleagues. These values include: Integrity, Teamwork, Commitment, Problem-Solving, Pride in Results, Productivity, and Kindness.

Knowledge, Skills, and Abilities:

  • Understanding of library services, systems, and ethics
  • Proficiency in computer usage within a Windows environment
  • Ability to maintain accurate records and reports
  • Skill in interpreting and applying policies and procedures
  • Competence in cash handling and basic arithmetic
  • Effective communication skills, both verbal and written
  • Capacity to learn and utilize integrated library software
  • Aptitude for managing daily operations, workflow, and staff supervision
  • Commitment to delivering outstanding customer service
  • Ability to train new employees on Library procedures
  • Experience in cash register operations
  • Capability to build and maintain positive working relationships with colleagues and patrons

Physical Requirements and Work Environment:

  • Work primarily takes place in a library setting, with some activities in community environments.
  • Must be able to lift and transport materials, including book carts and bins weighing up to 35 pounds.
  • Physical tasks may include prolonged standing, walking, reaching, bending, and stretching.
  • Proficient operation of standard office equipment is required, including computers and cash registers.

Successful candidates will undergo a comprehensive background screening process.

City of Prescott is an Equal Employment Opportunity/Americans with Disabilities Act compliant employer.