Sales and Customer Service Representative

1 month ago


Frankfort, Illinois, United States Massage Envy Full time
About Us

At Massage Envy, we're passionate about helping others feel their best. Our team is dedicated to delivering an exceptional experience and growing our member base to support more people on their wellness journey.

Perks and Benefits
  • Competitive base pay plus bonuses and commissions
  • 401(k) plan
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • Employee discounts on services and retail
Responsibilities
  • Provide outstanding customer service and make every guest feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
Culture and Support
  • Trained leadership that is invested in your success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

If you're ready to join a growing community with experienced professionals who share your passion, we look forward to meeting you.

*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits, and compensation are set by each franchisee and vary by location.

Salary: $15.00 - $16.00 / hour



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