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Room Attendant

1 month ago

SaintCésairedeGauzignan, Occitanie, United States Great Wolf Lodge Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Great Wolf Lodge. As a Room Attendant, you will be responsible for ensuring the cleanliness and organization of our guest rooms, providing exceptional customer service, and maintaining a safe and healthy environment for our guests.

Key Responsibilities
  • Clean and maintain guest rooms, including making beds, dusting and vacuuming, cleaning bathrooms, and replacing supplies
  • Utilize chemicals according to directions and familiarize yourself with all material safety data sheets
  • Maintain a stocked, organized, and clean cart with sufficient supplies
  • Report maintenance issues through appropriate channels for resolution
  • Document and secure lost and found items
  • Communicate with guests on a professional and friendly manner
  • Keep supplies ready by restocking housekeeping cart at end of shift
  • Assist House Attendant, including delivering guest requests and picking up used guest items
  • Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms
  • Reports hazardous conditions in work area or equipment to supervisor
Requirements
  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
  • Successful completion of criminal background check and drug screen
Preferred Qualifications
  • Prior experience in housekeeping, including sanitation, laundry operations, and/or guest services
  • Excellent customer service and oral communication skills
  • Previous housekeeping or general cleaning experience
Benefits
  • Medical, Dental, and Vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401K with employer match
  • Paid vacation time off
  • Paid parental leave

Great Wolf Lodge is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.