Guest Room Attendant

2 weeks ago


Saint Charles, Missouri, United States Boyd Gaming Full time
Job Summary

We are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team at Ameristar Casino Resort Spa St. Charles. As a Guest Room Attendant, you will be responsible for providing exceptional service to our guests by ensuring their rooms are clean and well-maintained. This is a great opportunity to work in a fast-paced and dynamic environment with a team of professionals who are passionate about delivering exceptional guest experiences.

Responsibilities
  • Deliver exceptional guest service by ensuring rooms are clean and well-maintained.
  • Clean and maintain hotel rooms, hallways, linen rooms, team member, and storage areas in an efficient and timely manner.
  • Maintain and clean all equipment used throughout the course of a shift.
  • Document all duties accomplished during a working shift and report any safety hazards or maintenance deficiencies.
  • Abide by all security/safety measures and greet all guests with a pleasant expression.
  • Perform all duties in a quiet and orderly manner and respond to any/all guest requests quickly and efficiently.
  • Report room and hall deficiencies to PBX/Supervisor and follow up on completion.
  • Provide accurate information about the property and its events and promotions.
Requirements
  • Ability to inspect and maintain areas for which responsible.
  • Must be able to use the equipment associated with the position, including vacuum, cleaning supplies, and safety equipment.
  • Ability to effectively and efficiently move around the work area.
  • Ability to clean as directed at an acceptable performance rate.
  • Ability to minimally communicate and understand English, matters of mutual concern, such as direction, hazards, or questions.
  • Must successfully pass a background check and an alcohol and drug screening.
  • Must be 18 years of age.
About Us

Ameristar Casino Resort Spa St. Charles is a 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel located in historic St. Charles. We offer a unique and exciting work environment with opportunities for growth and development. Our team is committed to providing exceptional guest experiences and we are looking for like-minded individuals to join our team.

Boyd Gaming Corporation is a leading casino entertainment company with a strong commitment to our team members and the communities we serve. We are proud to offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and employee assistance program.


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