Insurance Support Specialist
20 hours ago
We are seeking a skilled Insurance Support Specialist to join our team at Staff My Agency. As a Customer Service Representative, you will be responsible for providing exceptional customer service and educating customers about insurance options. Your role will involve establishing customer relationships, responding to inquiries, and using a customer-focused review process to meet customer needs.
Estimated SalaryThe estimated salary for this position is $50,000 - $70,000 per year, based on industry standards and location. Additionally, you will receive hourly pay plus commission/bonus, paid time off (vacation and personal/sick days), valuable experience, and growth potential/Opportunity for advancement within my office.
Job ResponsibilitiesYour key responsibilities will include:
- Responding to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Using a customer-focused, needs-based review process to educate customers about insurance options
- Maintaining a strong work ethic with a total commitment to success each and every day
You will work in a dynamic environment, where you will have the opportunity to thrive and grow with our team.
Required Skills and QualificationsTo succeed in this role, you will need:
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail-oriented
- Proactive in problem-solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Provide timely and thorough activity reports to the agent
- Property & Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain within 90 days of hire date)
As an Agent Team Member, you will enjoy:
- Hourly pay plus commission/bonus
- paid time off (vacation and personal/sick days)
- valuable experience
- Growth potential/Opportunity for advancement within my office
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