Client Care Director

6 days ago


Chagrin Falls, Ohio, United States Cherished Companions Home Care, LLC Full time
About the Role

Cherished Companions Home Care, LLC is a leading provider of in-home care services, empowering seniors to maintain their independence. As our Client Care Director, you will be an integral part of a dynamic team dedicated to delivering exceptional care experiences.

Salary: $58,400 per year

Job Description

We are seeking a highly organized and people-oriented individual with a passion for customer support to join our small office team. The ideal candidate will have 2+ years of experience in customer service and excellent communication skills. A driver's license and clean driving record are also required.

Responsibilities include:

  • Leading and managing Personal Care Aides
  • Scheduling Personal Care Aides
  • Providing exceptional customer service and support
  • Managing administrative tasks, including billing and scheduling
  • Maintaining client relationships and coordinating caregiver assignments
  • Conducting quarterly site visits to clients
  • Email and phone communications with clients and caregivers

Benefits

  • 401(k) plan with matching contributions
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible schedule
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid sick time
  • Paid time off
  • Referral program
  • Vision insurance
About Us

Cherished Companions Home Care, LLC is a mission-driven organization committed to providing world-class care to our clients. With a focus on hospitality and servant leadership, we strive to create a positive impact in our community.



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