Service Advisor

4 weeks ago


Little Rock, Arkansas, United States Crain Automotive Team Full time

pbJobTitle:/bServiceAdvisor/ppbJobSummary:/b/ppWeareseekingaskilledServiceAdvisortoprovideexceptionalcustomerserviceandtechnicalsupporttoourclients.AsaServiceAdvisor,youwillberesponsibleforhandlingcustomerinquiries,providingproductinformation,andresolvingtechnicalissues./ppbKeyResponsibilities:/b/pulliHandlecustomerinquiriesandcomplaintsinaprofessionalandcourteousmanner/liliProvidedetailedinformationaboutourproductsandservicestocustomers/liliTroubleshootandresolvetechnicalissuesrelatedtoourproducts/liliDocumentandupdatecustomerrecordsbasedoninteractions/liliDevelopandmaintainaknowledgebaseofourproductsandservices/li/ulpbRequirements:/b/pulliPreviousexperienceincustomerservice,sales,orarelatedfieldisaplus/liliAbilitytobuildrapportwithclientsandprovideexcellentcommunicationskills/liliAbilitytoprioritizeandmultitaskinafast-pacedenvironment/liliPositiveandprofessionaldemeanor/liliExcellentwrittenandverbalcommunicationskills/li/ulpbBenefits:/b/pulliIndustryleading401Kplanwithpercentagematch/liliLowcost,excellenthealth,dental,andvisioninsurance/liliPromotefromwithin,wehaveseveraldealershipsstatewide/li/ulpbSkills:/b/pulliTechnicalskills/liliBuildrapport/liliCommunicationskills/liliCustomerservice/liliMulti-tasking/liliServiceAdvisor/liliTroubleshooting/liliDetailoriented/liliAutoservice&repairknowledge/li/ulpbBenefits:/b/pulliMedical,dental,andvisioninsurance/lili401K/liliLifeinsurance/li/ulpTheCrainAutomotiveTeamisArkansas'largestfamily-ownedandoperateddealergroup.WeprovideArkansaswiththebestshoppingexperiencefornewandusedvehiclesandprovidecertifiedautorepair,service,andmaintenanceforallmakesandmodels,aswellascollisioncentersforbodyrepairs.WealsohaveRVandanewPowersportslocationthatsellsmotorcycles,ATVs,andwatercraft.WehavelocationsacrossNorthwesternandCentralArkansasandareconstantlygrowing.Wedothisbyhiringthebestandofferingthemostcompetitivepayplans,fullbenefits,401K,andlifeinsurance.Ifyouarepassionateaboutprovidinggreatcustomerservice,thismaybetheplaceforyou./p



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