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Healthcare Services Supervisor

2 months ago


Augusta, Maine, United States Benchmark Human Services Full time
About the Role

Benchmark Human Services is seeking a highly skilled and experienced Registered Nurse to fill the position of Nurse Manager. As a key member of our team, you will be responsible for overseeing the delivery of high-quality healthcare services to our clients.

Key Responsibilities
  • Provide direct supervision and guidance to a team of nurses to ensure safe and effective healthcare services.
  • Develop and implement policies and procedures to ensure compliance with regulatory requirements and industry standards.
  • Collaborate with clinical staff to identify areas for improvement and implement changes to enhance client outcomes.
  • Manage and direct a team of nurses to ensure that client needs are met and services are provided according to the client's healthcare needs.
  • Assist in the development and implementation of competency-based training programs to ensure that staff have the necessary skills and knowledge to provide high-quality care.
  • Facilitate problem-solving sessions to enable staff to resolve client and/or reimbursement/prior authorization issues.
  • Ensure compliance with self-administration of medications policy and complete daily, weekly, monthly, quarterly, and yearly paperwork and assessments of healthcare needs.
  • Provide guidance during client emergency medical situations and monitor and maintain clients' medical files to ensure that all documentation is current.
  • Facilitate communication between all medical service providers, IDT, and supervisor to ensure quality of care.
  • Provide 24/7 on-call services to mobile crisis teams and crisis support homes.
Requirements
  • Nursing License (RN) and Driver's License.
  • 5 years of supervisory experience.
  • Experience working with individuals with IDD.
  • CPR certification.
  • CPI certified.
About Benchmark Human Services

Benchmark Human Services is a national leader in providing services to individuals with disabilities and mental illness. We are committed to realizing the full potential of everyone – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.