Senior Access Control and Video Surveillance Specialist

4 weeks ago


Tamarac, Florida, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled and proactive Senior Service Technician to join our team. As a key member of our operations team, you will be responsible for the installation, maintenance, and repair of access control and video surveillance systems, including electrified locks, card readers, and IP based video systems.

Key Responsibilities:

  • Travel to commercial client sites to service, repair, and troubleshoot access control equipment and IP based video security systems
  • Troubleshoot system installations to identify issues and apply effective and efficient resolutions consistent with company installation standards
  • Apply all necessary documentation for tracking of service related issues
  • Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment, and CCTV testing devices
  • Establish and maintain effective working relationships with internal and external customers
  • Provide phone and online remote diagnostic support
  • Drive to commercial client sites to perform service

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
  • Minimum 2 years of experience in access control and video surveillance systems installation, maintenance, and repair
  • Knowledge of electrical schematics, CAD drawings, and related documents for low voltage applications
  • Ability to work in a fast-paced environment and meet deadlines
  • Excellent communication and customer service skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

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