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Administrative Support Specialist

2 months ago

Goshen, Indiana, United States Advent Services Full time
Job Overview

Salary: $22.00 hourly & $4.41 hourly for Health and Wellness

Position: General Clerk III

Location: Camp Springs, MD

Position Summary

The General Clerk III is responsible for managing sensitive information and ensuring its confidentiality. This role requires a high level of accountability and the ability to make informed administrative decisions while adhering to established policies and guidelines.

Key Responsibilities
  • Handle Personally Identifiable Information (PII) with care.
  • Input and update data across various systems and platforms.
  • Track and manage records using USCIS file tracking systems.
  • Create and maintain service item records for review by USCIS officers.
  • Identify and address issues arising from system-generated errors.
  • Scan and archive documents as required.
  • Conduct data inquiries and generate reports to inform decision-making.
  • Perform regular audits on files and participate in comprehensive office audits.
  • Conduct file research using various systems and documentation.
  • Manage mail-room tasks including processing and delivering correspondence.
  • Photocopy or scan documents as necessary.
  • Monitor shared email accounts and manage incoming requests.
  • Prepare and proofread various written materials.
  • Analyze electronic records across multiple systems.
  • Ensure completion of all mandatory training.
Qualifications
  • Must be a U.S. Citizen.
  • High School Diploma or equivalent.
  • At least one year of experience in records management or clerical support.
  • Familiarity with USCIS systems such as RAILS, ELIS, and others.
  • Ability to lift and manage files weighing up to 50 lbs.
  • Fluency in English with strong communication skills.
  • Proficient in Microsoft Office Suite and similar software.
  • Must possess an active Public Trust clearance or be eligible for one.
Benefits

Advent Services offers a comprehensive benefits package including medical, dental, and vision coverage, a matching 401K plan, paid time off, life insurance, and disability coverage, ensuring financial security for you and your family.

Advent Services is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by law.