BMC Remedy Systems Administrator

1 month ago

Goshen, Indiana, United States Leidos Full time
Job Title:

BMC Remedy Systems Administrator

Job Summary:

Leidos is seeking a highly skilled BMC Remedy Systems Administrator to provide IT Service Management (ITSM) and System Administration support for users located throughout the National Maritime Intelligence Center (NMIC) and other activities around the world.

Key Responsibilities:
  • Manage the structure and content of BMC Remedy applications, ensuring operational efficiency and effectiveness.
  • Monitor, analyze, and report Remedy applications' performance to identify areas for improvement.
  • Create and manage user accounts and user access permissions, ensuring secure access to sensitive information.
  • Develop and implement workflow for Remedy applications to meet customer mission requirements.
  • Design, develop, and implement technical solutions to complex technical issues and problems that impact multiple modules, including ITSM, CMDB, SLM, and SRM.
  • Collaborate with cross-functional teams to ensure seamless integration and implementation of ITSM solutions.
  • Provide leadership in design, automation, enhancements, upgrades, and implementation pertaining to IT Service Management (ITSM), Configuration Management Database (CMDB), Service Level Management (SLM), and Service Request Management (SRM).
  • Track, prioritize, and implement enhancement requests and defect corrections, leveraging formal Change Management processes.
  • Work cross-functionally to execute required testing and provide training and knowledge transfer to other employees as necessary.
Requirements:
  • Active DoD Top Secret/SCI clearance.
  • Bachelor's degree and 8+ years of experience; or a Master's degree with 6+ years of experience. Additional years of experience may be considered in lieu of a degree.
  • Active IAT Level II DoD Approved 8570 Baseline Certification (e.g., Security+ CE) or higher, or the ability to obtain within 30 days from offer of acceptance.
  • 3 years administration experience with Windows Servers and/or Linux administration.
  • 2 years of BMC Smart Reporting and performance metrics or comparable reporting tools.
  • 6 years of experience with the Remedy ITSM Suite System Administration and development.
  • 3 years hands-on experience with Asset Management, Service Request Management, and Change Management.
  • 3 years supporting Remedy 9x or higher and implementing and administering Asset Management and BMC Discovery.
  • ITIL V3 or V4 Foundation certification.
  • Demonstrated experience in Remedy administration to include building, creating, and customizing applications, with various Remedy ITSM modules (Incident, Problem, Change, Knowledge, SRM, Asset, CMDB, Self-Service, Discovery), account management.
  • In-depth knowledge of Helpdesk operations and fundamentals.
  • Strong collaboration and communication skills.
Preferred Qualifications:
  • BMC Certified Developer/Associate certification.
  • Remedy certification.
Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  • BMC Remedy Systems Administrator

    4 weeks ago

    Goshen, Indiana, United States Leidos Full time

    Job Title: BMC Remedy Systems AdministratorLeidos is seeking a highly skilled BMC Remedy Systems Administrator to join our team in Suitland, MD. As a key member of our IT team, you will be responsible for providing top-notch IT Service Management (ITSM) and System Administration support to users across the National Maritime Intelligence Center (NMIC) and...

  • BMC Remedy Systems Administrator

    1 month ago

    Goshen, Indiana, United States Leidos Full time

    Job Title:BMC Remedy Systems AdministratorJob Summary:Leidos is seeking a highly skilled BMC Remedy Systems Administrator to provide IT Service Management (ITSM) and System Administration support for users located throughout the National Maritime Intelligence Center (NMIC) and other activities around the world.Key Responsibilities:Manage the structure and...

  • BMC Remedy Systems Administrator

    2 months ago

    Goshen, Indiana, United States Leidos Full time

    Job Summary:Leidos is seeking a highly skilled BMC Remedy Systems Administrator to provide IT Service Management (ITSM) and System Administration support for users located throughout the National Maritime Intelligence Center (NMIC) and other activities around the world.Key Responsibilities:Manage the structure and content of BMC Remedy applications.Monitor,...

  • Remedy Systems Administrator

    4 weeks ago

    Goshen, Indiana, United States Leidos Full time

    Job Title: Remedy Systems AdministratorLeidos is seeking a highly skilled Remedy Systems Administrator to join our team in Suitland, MD. As a key member of our IT team, you will be responsible for providing top-notch IT Service Management (ITSM) and System Administration support to users across the National Maritime Intelligence Center (NMIC) and other...

  • Remedy IT Service Management Administrator

    2 weeks ago

    Goshen, Indiana, United States Leidos Full time

    Job Title: Remedy AdministratorAbout the Role:Leidos is seeking a highly skilled Remedy Administrator to join our team in Suitland, MD. As a key member of our IT team, you will be responsible for providing expert-level support for BMC Remedy IT Service Management (ITSM) and System Administration.Key Responsibilities:Manage and maintain the structure and...

  • Remedy IT Service Management Specialist

    4 days ago

    Goshen, Indiana, United States Leidos Full time

    Leidos is seeking a highly skilled Remedy IT Service Management Specialist to support our team in Suitland, MD. In this role, you will provide IT Service Management (ITSM) and System Administration support for users located throughout the National Maritime Intelligence Center (NMIC) and other activities around the world.Key Responsibilities:Manage the...

  • Remedy IT Service Management Specialist

    4 days ago

    Goshen, Indiana, United States Leidos Full time

    Job DescriptionLeidos is seeking a highly skilled Remedy IT Service Management Specialist to join our team in Suitland, MD. As a key member of our team, you will provide IT Service Management (ITSM) support for users located throughout the National Maritime Intelligence Center (NMIC) and other activities around the world.Key ResponsibilitiesManage the...

  • WebLogic Middleware Administrator

    4 days ago

    Goshen, Indiana, United States Harmonia Holdings Group, LLC Full time

    Job Summary: Harmonia Holdings Group, LLC is seeking a talented WebLogic Administrator with DevSecOps expertise to support various applications using modern technologies. The ideal candidate will manage cloud infrastructure and ensure the seamless operation of production applications.Key Responsibilities:Manage complex WebLogic environments with a minimum of...

  • Security Operations Specialist

    4 weeks ago

    Goshen, Indiana, United States ServiceSource Full time

    Job DescriptionAs a Site Security Officer at ServiceSource, you will play a critical role in ensuring our products and services meet the highest standards of quality and excellence. Your primary responsibility will be to review internal and external quality requirements, ensuring that our offerings align with our customers' expectations.Key...

  • VMware Systems Engineer

    1 week ago

    Goshen, Indiana, United States Leidos Full time

    Job SummaryLeidos is seeking a VMware Systems Engineer to join our team on the AFNCR IT Services Program. As a key member of our team, you will be responsible for designing, implementing, and maintaining VMware Horizon VDI environments, as well as providing support for a diverse end-user population.Key Responsibilities:Design and implement VMware Horizon VDI...

  • Middleware Administrator

    4 days ago

    Goshen, Indiana, United States UDYOGA LLC (DBA ANSHULTECH) Full time

    Middleware AdministratorUdyoga LLC (DBA AnshulTech) is seeking a skilled Middleware Administrator to support critical missions with cutting-edge technology solutions. As a Middleware Administrator, you will be responsible for installing, configuring, and administering WebLogic Application Server (12c), Tomcat 9, Oracle HTTP Server (OHS) 12c, and Apache HTTP...

  • Windows Server Administrator

    4 weeks ago

    Goshen, Indiana, United States Leidos Full time

    Job Title: Windows Server AdministratorLeidos is seeking a skilled Windows Server Administrator to join our team in Suitland, MD. As a key member of our team, you will be responsible for providing Windows Server Administration support for a Windows server and client infrastructure that supports Enterprise Operations to the Intelligence Community (IC) at the...

  • Windows Server Administrator

    4 weeks ago

    Goshen, Indiana, United States Leidos Full time

    Job Title: Windows Server AdministratorLeidos is seeking a highly skilled Windows Server Administrator to join our team in Suitland, MD. As a key member of our team, you will be responsible for providing Windows Server Administration support for a Windows server and client infrastructure that supports Enterprise Operations to the Intelligence Community (IC)...

  • Windows Server Administrator

    4 weeks ago

    Goshen, Indiana, United States Leidos Full time

    Job Title: Windows Server AdministratorAbout the Role:Leidos is seeking a skilled Windows Server Administrator to join our team in Suitland, MD. As a key member of our team, you will be responsible for providing Windows Server Administration support for a Windows server and client infrastructure that supports Enterprise Operations to the Intelligence...

  • Computer Support Specialist

    4 weeks ago

    Goshen, Indiana, United States Leidos Full time

    Job Title:Computer Support SpecialistJob Summary:Leidos is seeking a skilled Computer Support Specialist to join our team in Suitland, MD. As a key member of the Systems Administration team, you will provide technical support for the Office of Naval Intelligence (ONI) in computer installation and break/fix, relocation, repair, and inventory control/property...

  • Administrative Coordinator

    4 weeks ago

    Goshen, Indiana, United States Creative Financial Staffing Full time

    About the OpportunityCreative Financial Staffing is seeking an experienced Office Manager to assist in managing its day-to-day bookkeeping, administrative, and office maintenance responsibilities.Key ResponsibilitiesManage accounts payable, including credit card payments, cash deposits, and data entryMonitor and collect account receivables, ensuring timely...

  • Computer Network Defense Security Engineer

    2 weeks ago

    Goshen, Indiana, United States Leidos Full time

    Job Title: Computer Network Defense Security EngineerLeidos is seeking a highly skilled Computer Network Defense Security Engineer to join our team at the National Maritime Intelligence Center in Suitland, MD.Job Summary:This role involves providing operations, engineering, technical, and program management services to support cyber-related requirements and...

  • Senior Cybersecurity Specialist

    1 week ago

    Goshen, Indiana, United States Insight Global Full time

    Job Summary:Insight Global is seeking a Senior Information Systems Security Officer to support their government program. The successful candidate will provide highly classified RMF and ATO package support, including reviewing security scans and partnering with engineering teams to remediate necessary changes to achieve authority to operate.Key...

  • Alarm System Monitor

    2 weeks ago

    Goshen, Indiana, United States Constellis Full time

    Job Title: Alarm MonitorConstellis is seeking a highly skilled Alarm Monitor to join our team. As an Alarm Monitor, you will be responsible for monitoring Force Protection Services and contract guard radio traffic, receiving emergency and non-emergency phone calls, and monitoring security alarm systems in Federal Buildings across the United States and its...

  • Senior Cybersecurity Specialist

    4 days ago

    Goshen, Indiana, United States Insight Global Full time

    Job Summary:Insight Global is seeking a highly skilled Senior Information Systems Security Officer to support their team on a long-term government program. The ideal candidate will have experience with RMF and ATO package support, including reviewing security scans and partnering with engineering teams to remediate necessary changes to achieve authority to...