Business Process Strategist
2 days ago
Sr. Business Process Analyst Role
HAEAs Sr. Business Process Analyst will play a pivotal role in driving business growth and operational efficiency through process optimization and IT service management.
Key Responsibilities:
- Collaborate with executives to develop business action plans, focusing on resource planning, program planning, and budgeting for operational support.
- Partner with IT Managers/Service Owners to create business-case justifications and cost-benefit analyses for new service management initiatives and purchases.
- Oversee company OpEx and CapEx budgets, mitigating organization/technology debt risks through expenditure tracking and renewal planning.
- Report and publish KPIs, Service Level Agreements (SLAs), and Objectives and Key Results (OKRs) at regular intervals.
- Prepare and review internal/external statements of work (SOWs) for the procurement of goods and services.
- Manage high-profile projects to ensure timely and smooth completion.
- Provide executive summaries and weekly performance reports to support decision-making for Executive Management.
- Develop and maintain organizational documentation, such as White Papers, process flows, SOPs, and memos.
- Ideate and support large initiatives, including leadership workshops, tech seminars, and hackathons.
- Offer insights and recommendations on portfolio adjustments/enhancements based on changing business needs, emerging technologies, and industry trends.
Requirements:
- Bachelor's degree in Business Administration, Business Analytics, Business Information Systems, Computer Science, Finance, or equivalent combination of education and experience.
- 8+ years of proven experience in business analysis or related roles supporting business optimization initiatives.
- Strong analytical, problem-solving, and project management skills.
- Proficiency in Microsoft Office Suite and business system tools.
- Excellent written/verbal communication skills, with experience presenting to executives.
Compensation: $98,060 - 137,280 annually.
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