Customer Service Ambassador

2 days ago


Greensburg, Pennsylvania, United States DXL Full time
Job Overview

We are seeking a highly motivated and results-driven Customer Service Ambassador to join our team at DXL Group. As the largest specialty retailer of men's Big + Tall apparel, we offer an unparalleled shopping experience that sets us apart from other retailers.

What We Offer:

  • A dynamic work environment with opportunities for growth and development
  • A competitive salary of $42,000 - $55,000 per year, depending on experience
  • A comprehensive benefits package, including quarterly bonuses

About the Role:

Responsibilities

The Customer Service Ambassador will be responsible for providing exceptional customer service and coaching team members to achieve their goals in a fast-paced environment. Key responsibilities include:

  • Ensuring each guest feels welcomed by spending quality time and asking questions to understand their needs and preferences
  • Serving as a product knowledge expert and selling a broad range of apparel, including private labels and name brands
  • Assisting in building a superior customer-focused sales team through ongoing coaching and training
Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent
  • Superior customer service techniques and experience with problem resolution
  • The ability to lift up to 10 lbs. and move up to 50 lbs.

Why Join Us?

DXL is committed to diversity, equity, and inclusion, providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.


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