Retail Customer Service Supervisor
6 days ago
**Job Title:** Customer Experience Lead
TJ Maxx is looking for a Customer Experience Lead to promote an excellent customer experience at our store located in Greensburg, PA. The ideal candidate will oversee a team of Associates, ensuring prompt and courteous customer service while promoting loyalty programs.
**Key Responsibilities:
- Create a positive internal and external customer experience
- Promote a culture of honesty and integrity; maintain confidentiality
- Train and mentor Associates on front-end principles
- Assign registers and support POS coverage needs
**Requirements:
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
**Benefits:
TJ Maxx offers competitive benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, childcare & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.
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