Retail Customer Service Supervisor

6 days ago


Greensburg, Pennsylvania, United States The TJX Companies, Inc. Full time

**Job Title:** Customer Experience Lead

TJ Maxx is looking for a Customer Experience Lead to promote an excellent customer experience at our store located in Greensburg, PA. The ideal candidate will oversee a team of Associates, ensuring prompt and courteous customer service while promoting loyalty programs.

**Key Responsibilities:

  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Train and mentor Associates on front-end principles
  • Assign registers and support POS coverage needs

**Requirements:

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking

**Benefits:

TJ Maxx offers competitive benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, childcare & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



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