Restaurant Operations Director
5 days ago
Firehouse Subs is seeking an experienced Restaurant Operations Director to lead our team and maintain our high standards. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including managing the budget, scheduling shifts, and managing inventory.
Key Responsibilities:- Monitor restaurant operations to ensure compliance with food safety standards and industry regulations
- Train staff on customer service techniques and handle complaints effectively
- Review financial reports to identify ways to improve profitability
- Manage employee scheduling to ensure adequate coverage during peak hours
- Hire and train new employees, and terminate underperforming staff members
- Maintain communication with vendors to ensure food supplies are adequate and prices are competitive
- Establish long-term business goals and objectives to improve restaurant performance
- Ensure all restaurant policies, procedures, and standards are followed
- Investigate complaints and take appropriate action to resolve them
- Monitor inventory levels and order supplies as needed
- Prepare reports for upper management
- Handle customer inquiries and complaints
- Participate in marketing plan development
- Supervise restaurant opening and closing procedures
- Bachelor's degree in business, hospitality, or related field
- 3-5 years of experience in restaurant management
- Proven ability to increase sales and profitability
- Strong leadership skills with the ability to motivate and develop a team
- Excellent communication, customer service, and interpersonal skills
- Ability to work effectively under pressure in a fast-paced environment
- Flexible schedule, including nights, weekends, and holidays
- Ability to manage schedule and travel to sites in SC and NC
- 5-7 years of experience in restaurant management
- Working knowledge of Microsoft Office, POS systems, and restaurant software programs
- ServSafe Certified Food Manager (CFM) certification
- ServSafe Certified Proctor
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Restaurant Operations Director
2 weeks ago
Columbia, South Carolina, United States Firehouse Subs Full timeDirector of Restaurant OperationsFirehouse Subs is seeking an experienced Restaurant Operations Director to lead our team and maintain our high standards. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including managing the budget, scheduling shifts, and managing inventory.Key...
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Restaurant Operations Director
1 month ago
Columbia, South Carolina, United States Firehouse Subs Full timeJob Description: Director of Restaurant OperationsAt Firehouse Subs, we are passionate about our commitment to and passion for delivering exceptional culinary experiences and providing outstanding customer service. We are seeking an experienced Restaurant Operations Director to lead our team and maintain our high standards.Key Responsibilities:Oversee all...
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Restaurant Operations Director
3 weeks ago
Columbia, South Carolina, United States Firehouse Subs Full timeRestaurant Operations Director Job DescriptionFirehouse Subs is seeking an experienced Restaurant Operations Director to lead our team and maintain our high standards. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including managing the budget, scheduling shifts, and managing...
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Columbia, South Carolina, United States Burger King Full time{"title": "Restaurant General Manager", "description": "Key ResponsibilitiesThe Restaurant General Manager is the executive leader of the restaurant, responsible for driving profitability, guest satisfaction, and team performance. Key responsibilities include:Managing the restaurant's P&L and driving sales through proactive guest service, people development,...
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