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Breakfast Attendant

2 months ago

Cedar Rapids, Iowa, United States Hotel Equities Full time
Job Summary

Hotel Equities is seeking a skilled Breakfast Attendant to join our team at the Holiday Inn Express - Collins Rd in Cedar Rapids. As a Breakfast Attendant, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and safe environment.

Key Responsibilities
  • Greet and seat guests, ensuring a warm and welcoming atmosphere
  • Prepare and present food according to standard recipes and presentation guidelines
  • Responsible for maintaining a clean and organized service area, adhering to health codes and safety standards
  • Ensure all guests are dealt with in a professional and consistent manner, handling difficult situations with diplomacy and tact
  • Monitor and inspect food and beverage deliveries, ensuring portion controls and quality standards are met
  • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis
  • Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work, and rotation of inventory
  • Assist with daily/weekly/monthly food and beverage inventories
  • Be an enthusiastic, helpful, and positive member of the team, promoting a culture of excellence and customer satisfaction
Requirements
  • High School diploma or equivalent required
  • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards preferred
  • Ability to speak, read, write, and understand the primary language(s) used in the workplace
  • Good communication skills, both verbal and written
  • Ability to supervise subordinate staff, including assignment of duties, evaluating service, and taking disciplinary action when necessary
  • Basic computational ability and basic computer skills required
  • Knowledge of hotel food and beverage operations, food and alcoholic beverages, and federal, state, and local laws governing equal employment opportunity and civil rights
Benefits
  • Medical, dental, and vision insurance
  • Vacation and holiday pay
  • Same-day pay available
  • Employee assistance program
  • Career growth opportunities and manager training program
  • Reduced room rates throughout the portfolio
  • Third-party perks, including movie tickets and attractions
  • 401(k) and flexible spending account
  • Life insurance and parental leave
  • Referral program