Breakfast Attendant

3 weeks ago

Cedar Rapids, United States Hotel Equities Full time

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Holiday Inn Express in Cedar Rapids, IA.

Job Purpose:

Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.

  • Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms.
  • Responsible for greeting every guest/customers with a smile and positive attitude
  • Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
  • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
  • Ensures entire food selection is available daily and hours of operation are strictly adhered to.
  • Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to.
  • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
  • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area.
  • Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory.
  • Inventory o Assist with daily/weekly/monthly food and beverage inventories.
  • Be an enthusiastic, helpful and positive member of the team
  • Be professional, responsible and mature in conduct and behavior
  • Be understanding of, encouraging to and friendly with all co-workers
  • Be self-motivated and use time wisely
  • Maintain open line of communications with each department
  • Communicate pertinent information
  • Respond positively to new ideas
  • Openly accept critical/developmental feedback
  • Be available to help other departments in emergency situations
  • Perform other assignments as directed by supervisor.
Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating
service, and taking disciplinary action when necessary.
  • Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer.
  • Knowledge of hotel food and beverage operations.
  • Knowledge of food and alcoholic beverages.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
  • Extensive knowledge of the hotel, its services and facilities.
  • Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations
  • Be knowledgeable about state regulations regarding health policies.
  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
  • Must be able to stand and exert well-paced mobility for up to 4 hours in length.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
  • Must be able to lift up to 50bs on a regular and continuing basis.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Food handler's permit if required by state law.
  • Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard.
Amazing Benefits At A Glance:
  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program

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