Client Support Specialist
2 months ago
A successful State Farm Agent is in search of a qualified professional to fill the role of Customer Service Representative. We are looking for an enthusiastic individual eager to assist in the growth of our business through value-driven conversations and exceptional customer service. If you are a proactive self-starter who excels in a dynamic environment, this could be your chance for a fulfilling career with substantial income and advancement opportunities.
Key Responsibilities
- Build and maintain customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and friendly customer support, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
- Exhibit a strong work ethic with a commitment to achieving success every day.
What We Offer
- Simple IRA
- Hourly wage plus commission and bonuses
Qualifications
- Exceptional interpersonal skills
- Strong communication abilities - written, verbal, and listening
- Passionate about the role of insurance and financial products in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
- People-oriented mindset
- Organizational proficiency
- Self-driven and motivated
- Attention to detail
- Proactive approach to problem-solving
- Commitment to customer service excellence
- Able to work collaboratively in a team setting
- Capable of managing multiple tasks effectively
- Property and Casualty license (must be obtainable)
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