Client Support Specialist

2 months ago


Midland, Texas, United States Jessica Mishler - State Farm Agent Full time
Position Overview

A successful State Farm Agent is in search of a qualified professional to fill the role of Customer Service Representative. We are looking for an enthusiastic individual eager to assist in the growth of our business through value-driven conversations and exceptional customer service. If you are a proactive self-starter who excels in a dynamic environment, this could be your chance for a fulfilling career with substantial income and advancement opportunities.

Key Responsibilities
  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly customer support, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Exhibit a strong work ethic with a commitment to achieving success every day.

What We Offer
  • Simple IRA
  • Hourly wage plus commission and bonuses

Qualifications
  • Exceptional interpersonal skills
  • Strong communication abilities - written, verbal, and listening
  • Passionate about the role of insurance and financial products in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
  • People-oriented mindset
  • Organizational proficiency
  • Self-driven and motivated
  • Attention to detail
  • Proactive approach to problem-solving
  • Commitment to customer service excellence
  • Able to work collaboratively in a team setting
  • Capable of managing multiple tasks effectively
  • Property and Casualty license (must be obtainable)


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