Client Support Specialist
2 weeks ago
A reputable State Farm Agent is in search of a dedicated professional to fill the role of Customer Service Representative. We are looking for a dynamic individual who is passionate about enhancing our business through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a lively work environment, this could be your chance for a fulfilling career with significant earning potential and opportunities for advancement.
Key Responsibilities
- Build and nurture customer relationships while providing timely follow-ups.
- Deliver prompt, precise, and courteous customer assistance. This includes addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
- Exhibit a strong work ethic with an unwavering commitment to achieving success on a daily basis.
What You Will Receive
- Simple IRA
- Hourly compensation plus commission and bonuses
Qualifications
- Outstanding interpersonal abilities
- Exceptional communication skills - both written and verbal
- Enthusiastic about the role of insurance and financial solutions in assisting individuals to manage everyday risks, recover from unforeseen events, and achieve their aspirations
- People-oriented mindset
- Strong organizational capabilities
- Self-driven and motivated
- Detail-oriented approach
- Proactive problem-solving skills
- Commitment to delivering excellent customer service
- Able to thrive in a collaborative team setting
- Capable of managing multiple tasks effectively
- Property and Casualty license (must be able to obtain)
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