Front Desk Operations Specialist

4 weeks ago


ValdeReuil, Normandie, United States Embassy Suites Winston Salem Full time

Embassy Suites Winston Salem is looking for a skilled Front Desk Operations Specialist to join our team. This role offers a competitive salary range of $40,000 - $50,000 per year, depending on experience.

About the Role:

This position is responsible for ensuring the smooth operation of the Front Desk, including responding to guest inquiries, logging and delivering packages, and reviewing Front Office logs daily.

Key Responsibilities:
  • Respond to guest inquiries about hotel services, facilities, and hours of operation.
  • Maintain proper operation of the PBX console and ensure that all hotel standards are met.
  • Review Front Office logs daily to identify areas for improvement.
Benefits:

Our company provides a comprehensive benefits package, including equal employment opportunities to all individuals regardless of their background.



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