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**Assistant Store Manager**, **Store Operations Manager**, **Convenience Store Manager**

2 months ago

Brooklyn, Iowa, United States Travel Centers Of America Full time
About the Role

We are seeking a highly motivated and experienced **Assistant Store Manager** to join our team at Travel Centers of America. As a key member of our operations team, you will be responsible for assisting the General Manager in overseeing the day-to-day operations of our travel store/convenience store.

Key Responsibilities
  • Leadership and Team Management: Lead and inspire your team to meet and exceed company performance standards, focusing on delivering exceptional customer service, maintaining a clean and organized store environment, and promoting a positive and inclusive work culture.
  • Staff Development and Training: Develop and implement training programs to enhance the skills and knowledge of your team members, ensuring they are equipped to provide excellent customer service and meet the needs of our customers.
  • Operational Excellence: Assist the General Manager in managing store operations, including inventory management, cash handling, and maintaining a high level of customer satisfaction.
  • Financial Management: Help achieve financial objectives by effectively managing store expenses, controlling inventory levels, and promoting sales growth.
  • Safety and Security: Ensure a safe and secure work environment by adhering to company safety standards and protocols, and reporting any incidents or concerns to the General Manager.
Requirements
  • Leadership Experience: Proven experience in a leadership role, preferably in the convenience store or retail industry.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members, customers, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze situations, identify solutions, and implement effective strategies.
  • Teamwork and Collaboration: Ability to work collaboratively with team members, management, and other departments to achieve common goals and objectives.
  • Adaptability and Flexibility: Willingness to adapt to changing circumstances, priorities, and deadlines, with a flexible and positive attitude.
What We Offer
  • Competitive Compensation: Competitive hourly wage and annual bonus opportunity.
  • Benefits Package: Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • 401(k) Plan: Company-matched 401(k) plan for retirement savings.
  • Tuition Reimbursement: Opportunity for tuition reimbursement and professional development.
  • On-Site Meal Discount: Discount on meals and snacks at our on-site restaurant.
  • Relocation Assistance: Relocation assistance available for eligible candidates.