Restaurant Operations Manager
4 weeks ago
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at DND Groups, Inc. in Bend, Oregon. As a Restaurant Operations Manager, you will be responsible for leading our team to deliver exceptional customer experiences, drive sales growth, and maintain a positive work environment.
Key Responsibilities:- Team Leadership: Build and develop a trusted team, guiding, supporting, and bringing out the best in your crew members and shift leaders.
- Customer Experience: Ensure that our guests receive an excellent experience in all areas, from food quality to service.
- Profit Optimization: Analyze COGS and take corrective action to optimize sales and profit.
- Inventory Management: Maintain inventory levels, project changes in demand, and adjust labor accordingly.
- Staffing: Ensure that the restaurant is properly staffed to drive sales volumes, prepare crew members' schedules, and approve schedules completed by assistant managers.
- Customer Complaints: Respond promptly and appropriately to customer complaints, taking action to resolve issues and ensure customer satisfaction.
- Marketing: Organize and implement local restaurant marketing, incorporating regional and national marketing promotions to increase restaurant sales.
- Experience: Minimum of 3-5 years of restaurant management experience, with quick service restaurant experience strongly preferred.
- Education: High School diploma or equivalent required.
- Skills: Strong customer service skills, ability to adapt and engage with a diverse crew and wide range of customers, proven track record of effective management, and ability to stand for long periods of time and lift up to 50 pounds.
- Salary: $50,000.00 - $60,000.00 per year (based upon experience)
- Healthcare Benefits: Available
- Paid Vacation and Holidays: Yes
DND Groups, Inc. is an equal opportunity employer and is committed to employing a diverse workforce and creating an inclusive work environment.
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