Customer Service Lead

4 weeks ago


Bend, Oregon, United States MOD Pizza Full time

About the Role

We're on a mission to make a difference in the lives of our customers and employees. As a member of our Restaurant Leadership team, you'll play a key role in delivering an exceptional experience to our guests. Your passion for customer service and leadership will shine through as you direct your team to create a welcoming and inclusive environment.

Key Responsibilities

  • Lead by example, demonstrating MOD values and behaviors to your team.
  • Create a positive and energetic vibe in our restaurant, setting the stage for exceptional guest experiences.
  • Coach and develop your team members, helping them grow and succeed in their roles.
  • Stay up-to-date on operational standards and resources, ensuring seamless execution of our menu and services.
  • Partner with our General Manager to drive community engagement and build strong relationships with our guests.

What We Offer

  • A competitive hourly rate plus an incredible tip share program.
  • Paid sick time, paid vacation, and other benefits that support your well-being.
  • A comprehensive training program to help you grow and succeed in your role.
  • A fun and inclusive work environment that values diversity, equity, and inclusion.

About MOD Pizza

We're a purpose-driven company that believes in creating a world where everyone belongs. Our restaurants are a place where people can come together, share stories, and build connections. Join our team and be part of something bigger than just a job – be part of a movement that's changing the way we do business and the way we treat each other.



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