Customer Service Ambassador

4 days ago


Hendersonville, North Carolina, United States UNC Health Care Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at UNC Health Care. As a key member of our staff, you will provide exceptional customer service and administrative support to ensure the smooth operation of our clinics.

About the Role

This is a full-time position that offers a competitive salary range of $45,000 - $60,000 per year, depending on experience. Our ideal candidate will have high school diploma or equivalent and 1-2 years of medical clerical experience in a hospital, physician practice, clinic, nursing home, or insurance agency.

Key Responsibilities
  • Register patients, communicate financial obligations, and collect fees
  • Schedule appointments, answer calls, and deliver routine instructions to patients
  • Maintain order and cleanliness throughout the clinic, perform housekeeping duties as needed
Benefits and Requirements

We offer a comprehensive benefits package, including medical, vision, and dental insurance, retirement savings, paid time off, and more. Required skills include excellent communication, organizational, and problem-solving skills. Preferred qualifications include medical clerical experience and proficiency in electronic medical recordkeeping systems.



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