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Senior Claims Representative
2 months ago
We are seeking a highly skilled and experienced Senior Claims Representative to join our team at Plymouth Rock Assurance. As a key member of our claims department, you will be responsible for handling First and Third Party Bodily Injury claims in a Personal Lines/Commercial environment.
Key Responsibilities- Initiate prompt contact with insureds, claimants, and witnesses to conduct thorough coverage and liability investigations.
- Analyze and review policies to assess coverage and liability, providing advice on Excess and Primary coverage issues.
- Conduct field investigations, interviews, and manage outside vendors to determine necessary investigations and bring claims to conclusion.
- Investigate cases timely to establish and maintain proper reserves, revising reserves as necessary.
- Handle complex claims, including coverage issues, UM/UIM, TNC, Commercial, and Umbrella, with prior litigation handling experience.
- Negotiate claims directly with injured parties and/or their attorneys, exercising proper judgment and decision-making.
- Attend litigation proceedings, internal and external training events, and participate in proactive team activities to achieve departmental and company objectives.
- Bachelor's degree from an accredited four-year college or university.
- 10 years of experience handling liability commercial, homeowners, UM/UIM, Excess/Umbrella claims.
- In-depth knowledge of litigation, arbitration, and trial process, with experience handling out-of-state claims and Personal Injury Protection claims.
- Currently holds or can readily obtain an out-of-state license (e.g., CT, Delaware, Florida).
- Professional designation such as IIA, AEI, SCLA, or CPCU, or actively working towards a designation.
Plymouth Rock Assurance and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowners insurance throughout the Northeast and mid-Atlantic. We continuously invest in technology, empower our employees, and have a loyal customer base.
