Branch Support Associate

5 days ago


Hayward, California, United States Citigroup Inc Full time
About the Role
Citigroup Inc., a premier global bank, has an opening for a Branch Support Associate in Hayward, California. As a critical member of our branch team, you will be responsible for delivering exceptional client experiences and supporting business growth. This is an ideal chance to enhance your skills and progress your career in financial services.

Main Accountabilities:
  • Promote client satisfaction by offering helpful and efficient service, addressing client queries, and resolving any issues.
  • Effectively handle cash transactions, manage cash supply, and maintain a tidy workspace.
  • Recognize opportunities to promote new products and services tailored to clients' requirements and objectives.
  • Inform clients about online banking options and self-service tools.

Essential Skills and Qualifications:
  • Proven track record in customer-facing roles, preferably in the financial sector.
  • Strong sales and customer service abilities.
  • Experience managing cash and dealing with financial transactions.
  • Excellent analytical and communication skills.

This role carries an estimated hourly salary of $20-$24.98, considering a standard 40-hour workweek. Furthermore, Citi provides its employees with comprehensive benefits, such as health insurance, retirement plans, life insurance, and time-off packages. If you're driven, have outstanding customer service skills, and desire to grow within the banking industry, we invite you to submit an application.

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