Marketing and Communications Specialist

2 weeks ago


Miami, Florida, United States SSM Services, inc Full time
Job Overview

SSM Services, inc is seeking a highly skilled Marketing and Communications Associate to join our team. The ideal candidate will have experience in client-facing positions and be able to provide targeted service and product solutions to our customers.

Key Responsibilities:

  • Collaborate with management staff to stay updated on new client products and services
  • Interact with clients in a friendly and professional manner, resolving issues promptly through effective communication
  • Provide tailored solutions to customers during one-on-one meetings
  • Handle confidential customer information with sensitivity and discretion
  • Suggest areas for improvement to management staff to enhance consumer satisfaction
  • Represent our organization in a professional business manner at all times

Requirements:

  • Experience in a client-facing role
  • Ability to follow directions and excel in a team-oriented environment
  • Technological proficiency and ability to quickly learn new software
  • Superior organizational, time management, and prioritization skills
  • Excellent communication skills with high emotional intelligence
  • Value transparency and honesty


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