Marketing and Communications Specialist

19 hours ago


Miami, Florida, United States SSM Services, inc Full time
Job Overview

SSM Services, inc is seeking a Marketing and Communications Specialist to join our team. This role will focus on building and maintaining relationships with our clients and partners, while also developing and implementing marketing strategies to drive business growth.

Key Responsibilities:

  • Collaborate with management staff to stay updated on new client products, services, and sales promotions
  • Interact with clients in a friendly and professional manner, resolving issues promptly through effective communication
  • Provide targeted service and product solutions during one-on-one meetings with customers and clients
  • Handle confidential customer information with sensitivity and discretion
  • Suggest areas of improvement to management staff to increase consumer and client satisfaction
  • Represent our organization and clients in a professional business manner at all times

Requirements:

  • Experience in a client or customer-facing position
  • Ability to follow directions and excel in a team-oriented environment
  • Technological savvy and ability to quickly learn new software programs
  • Superior organizational, time management, and prioritization skills
  • Excellent communication skills with high emotional intelligence
  • Value transparency, honesty, and integrity


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