ServiceNow Agile Business Analyst

2 days ago


Charlotte, North Carolina, United States My3Tech Full time
Job Title: Agile Business Analyst with ServiceNow Expertise

We are seeking a highly skilled Agile Business Analyst with expertise in ServiceNow to join our team at My3Tech. As a key member of our Agile delivery team, you will be responsible for gathering technical requirements, communicating with stakeholders, and presenting project updates.

Key Responsibilities:
  • 7+ years of experience with the ServiceNow platform, specifically in HRSD or ITSM spaces
  • 7+ years of experience working on Agile delivery teams
  • 5+ years of experience with Agile delivery tools like JIRA, Rally, VersionOne, or ServiceNow Agile tools
  • Certified System Admin (CSA) certification is preferred but not required
  • Now Assist or Virtual Agent experience is preferred but not required
  • Review and update ServiceNow features and stories as needed
  • Groom stories on all boards to ensure they have Acceptance Criteria and clear descriptions of requirements
  • Monitor Sprint backlogs to ensure at least 2 Sprints worth of stories are groomed and ready
  • Provide timely updates on the status of critical initiatives contained within the committed plan
  • Develop and execute a communication plan to keep stakeholders informed of status
Requirements:
  • Strong communication and presentation skills
  • Ability to work in a fast-paced Agile environment
  • Experience with ServiceNow and Agile delivery tools
  • Certified System Admin (CSA) certification is preferred but not required
  • Now Assist or Virtual Agent experience is preferred but not required
What We Offer:

My3Tech is a Certified Minority Business Enterprise (MBE) and an E-Verify Company. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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