ServiceNow Agile Business Analyst
2 days ago
We are seeking a highly skilled Agile Business Analyst with expertise in ServiceNow to join our team at My3Tech. As a key member of our Agile delivery team, you will be responsible for gathering technical requirements, communicating with stakeholders, and presenting project updates.
Key Responsibilities:- 7+ years of experience with the ServiceNow platform, specifically in HRSD or ITSM spaces
- 7+ years of experience working on Agile delivery teams
- 5+ years of experience with Agile delivery tools like JIRA, Rally, VersionOne, or ServiceNow Agile tools
- Certified System Admin (CSA) certification is preferred but not required
- Now Assist or Virtual Agent experience is preferred but not required
- Review and update ServiceNow features and stories as needed
- Groom stories on all boards to ensure they have Acceptance Criteria and clear descriptions of requirements
- Monitor Sprint backlogs to ensure at least 2 Sprints worth of stories are groomed and ready
- Provide timely updates on the status of critical initiatives contained within the committed plan
- Develop and execute a communication plan to keep stakeholders informed of status
- Strong communication and presentation skills
- Ability to work in a fast-paced Agile environment
- Experience with ServiceNow and Agile delivery tools
- Certified System Admin (CSA) certification is preferred but not required
- Now Assist or Virtual Agent experience is preferred but not required
My3Tech is a Certified Minority Business Enterprise (MBE) and an E-Verify Company. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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