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Technical Support Specialist

2 months ago

Addison, Illinois, United States Dave & Busters Full time
Job Summary

We are seeking a highly skilled and detail-oriented Support Technician to join our team at Dave & Busters. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.

Key Responsibilities
  • Perform routine maintenance and repairs on building systems, including electrical, plumbing, and HVAC.
  • Troubleshoot and resolve technical issues with games, simulators, and other equipment.
  • Deliver exceptional customer service by providing timely and accurate support to our guests.
  • Collaborate with supervisors to ensure seamless operations and maintain a safe working environment.
  • Stay up-to-date with manufacturer recommendations and industry best practices to ensure optimal equipment performance.
Requirements
  • High school diploma or equivalent required; technical degree or certification preferred.
  • Minimum 2 years of experience in a maintenance or technical support role.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Physical stamina to perform manual labor and lift heavy equipment.