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FIA Personal Lines Account Manager

2 months ago

San Antonio, Texas, United States Frost Bank Full time
About the Role

We are seeking a highly skilled and experienced Personal Lines Account Manager to join our team at Frost Bank. As an Insurance Account Manager, you will be responsible for marketing, servicing, and providing support to our Producers and Account Executives.

Key Responsibilities
  • Assist Producers in identifying account-rounding and coverage enhancement opportunities
  • Analyze carrier quotes and coverages to determine the best options for clients
  • Review new and renewal policies for accuracy in rating and coverage
  • Provide policy service including changes, payments, claims, and third-party communications
  • Assist in presenting FIA products to new and existing customers by collaborating in renewal strategies and preparing proposals
  • Respond to requests to research coverage issues, policy problems, cancellation issues, reinstatement issues, billing problems, claims history, and underwriting issues
  • Maintain current knowledge of company underwriting and rating information and follow agency standard procedures to maintain electronic files and information
  • Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
Requirements
  • Texas General Lines Agent (Property & Casualty) License, or attainment within 90 days
  • 2+ years of experience in the personal lines insurance field or has obtained CISR or TIIA designation in Personal Lines
  • Ability to retain a Book of Business between $150,000 and $250,000
  • Organizational skills and the ability to multitask
  • Excellent written and verbal communication skills
  • Proficient in Microsoft computer applications
Preferred Skills
  • Insurance professional designations including CISR, ACSR, CIC, CRM
  • Knowledge of personal lines insurance industry
  • Bachelor's degree
Frost Bank Benefits

We offer a comprehensive benefits package that includes:

  • Medical, dental, vision, long-term, and life insurance
  • 401(k) matching
  • Generous holiday and paid time off schedule
  • Tuition reimbursement
  • Extensive health and wellness programs, including our Employee Assistance Program
  • Referral bonus program